Jean-Louis Sotton, VP Human Resources, interviewed by Valérie Carpentier on June 20, 2018. Jean-Louis Sotton, VP Human Resources, explains the ...
TOD values once again shared in the community: innovation, trust, freedom, respect
For this fourth meeting of the TOD community, we were honored to welcome Jean-François ZOBRIST for an in-depth look at “The essentials of management by trust of a naive and lazy little Boss”.
Former CEO of FAVI, Jean-François ZOBRIST was able to change the way organizations thought in the 1980s by building a management style centered on the Customer, Innovation and Trust.
Since 1983, FAVI, a foundry located in Hallencourt, has undergone numerous innovations to become the leader in the copper alloy market. Jean-François ZOBRIST evokes the importance of happiness at work, which would be, according to him, the key to success: “there is no Performance without Happiness”. Jean-François Zobrist does not stop there and launches other words: Trust, Freedom to organize oneself, Performance, Value Creation and Sustainability.
Random words… At first we have the impression that everything is linked, then we repeat these words to ourselves and several questions surface: To whom are they addressed? Can they be combined in the professional world?
This is what Jean-François ZOBRIST shows us in his book “Un petit patron naïf et paresseux” (A naive and lazy little boss) and during this conference, based on his 30 years of experience at FAVI.
Convinced that man is good, Jean-François urges to go further and further, to produce more and better in order to stay in Hallencourt. He values external customers, but also internal customers: the employees! He tells us how he has progressively allowed the workers to organize themselves in their tasks, to be free on how to work, to be happy and proud to work for the satisfaction of all their customers. Avoiding tensions means improving performance while rewarding those who deserve it. This will ensure the sustainability of the company.
In other words, the atypical management of Jean-François Zobrist, advocates the permanent search for the Love of the customer, the confidence in Man and innovation.
The evening was once again a great success, allowing us to strengthen the bonds of the community around the values and spirit of TOD. The conviviality of UBS, which received us in its lounges and the very direct and pictorial testimony of Jean-François showed once again that another company where man, respect, solidarity and even love for others have their place.